Frequently Asked Questions

Selected group of subscribers will be able to access 5G networks at no additional cost for a limited time.

It is from 30 June to 6 July 2023 (7 days) limited to selected group of subscribers.

Prepaid: Selected active Prepaid subscribers with monthly data add-ons will be allowed to access 5G network at full speed (no speed cap).

Postpaid: Selected active Postpaid subscribers are allowed to access 5G network at full speed (no speed cap).

Subscribers must be using 5G-compatible device and located at the 5G coverage areas.

You may refer to u.my/5G4U

No. The Free 5G trial is provided to selected active Prepaid and Postpaid subscribers at no additional cost

Subscribers under the Free 5G trial will continue to have access to 5G network at no additional cost upon expiry of trial. However, speed cap will be applicable depending on subscribed plans.

Please find our full area of coverage at www.u.com.my/en/personal/why-u-mobile/network/coverage-map

Subscribers will able to see a 5G icon on your 5G compatible device within the 5G coverage area.